Wholesale Terms & Conditions

Wholesale Product:

Please note we are only offering our Mika creations Travel Packing Cubes, Bags, Pouches and Accessories for wholesale purchase at this time. Not all colours and collections are available at all times. 

Minimum Orders:

There is a $250 minimum spend on your orders. 

Submitting Orders:

All orders are processed by calling Kathleen on 0419508949. 

Shipping:

Flat Rate shipping charges from $20 to $60 will be applied to Australian wholesale orders depending on the delivery location and order size. This amount is subject to change

Shipping Issues on Online Orders:

Please double-check your ship-to address when placing an order, as we cannot be held responsible for shipping address errors. It is your responsibility to make sure your order is going to your exact address when you review your order information.

Turn-Around Time:

Orders are filled and shipped within 1-4 days from the day you order, provided your ordered items are in stock. The only exception to this are weekends and public holidays.

Reporting shortages /incorrect items:

Please let us know immediately, within 48 hours of receiving your order if incorrect or unordered items have been sent with your delivery. Contact hello@mikacreations.com.au

Damaged Items/ Customer returns:

Should a customer return any mika creations product to you that is damaged or broken due to material failure or workmanship issues please call  0419508949 or email us at hello@mikacreations.com.au with details of the defect so we can look to replace the item. However we require the product to be returned to us in Melbourne, Australia. Each return must only be sent back to us upon request and approval of returning the faulty item and we may request a photo be emailed to us  hello@mikacreations.com.au  before returning the item.

Faulty Items:

Each of our products undergo quality checks however we also urge you to also inspect all the items in your shipment. We are happy to issue replacements when the defects are reported to us within 2 weeks of you receiving your shipment. Items not reported to us within this time frame will not be accepted for return, replacement or refund.

Returns:

If you are returning a faulty product, please ensure that you contact us by email first explaining the quality issue prior to returning it - ensure that all returned items are in their original packaging. Please treat your return just like a return in your own store.

Removing mika creations' labels or embellishments 

All mika creations labels and or embellishments are to remain on our products at all times. We reserve the right to discontinue wholesale business with anyone reported to have removed our embellishments or labels and using their own in their place.

Resale of mika creations Products:

You will find our suggested and recommended retail price on all of our products on our website. To ensure we keep it fair across the board of our wholesalers, we do not accept anyone reselling our products at wholesale or near wholesale prices, or on Amazon, Etsy, or  Ebay. We reserve the right to refuse future business with you.  

Payment:

We accept bank transfer, debit/credit payments only, including Visa and Mastercard. We do not offer terms or ship COD. Paypal and Afterpay is not accepted for wholesale orders, additional charges will be applied if payments are received via these avenues.

Online Payment & Security:

Online payments are processed via secure payment gateway. Mika creations  website is secured by encryption SSL Certificates.

Mind-Changing Clause:

If we ever decide to change our minds about any of the above, update pricing or minimums, or discontinue certain styles and colours, we may do so at any time.

Sale Items:

We reserve the right to hold sales on any products in our online store at any time.

Images:

Once you have been approved as a wholesaler, you have permission to download and use any of the images relating to our products which you are selling in your store or online. If you require higher resolution images please contact us and we can organise to have them emailed out to you. However our images are only to be used in association with promoting our range and not for personal use.